News and tips from Briskine.

Be part of multiple Briskine teams

Work with different teams, each with its own templates, on Briskine.

You can now be part of many different teams. Each team has its own templates, team members, and subscription.

Different teams in your organization can use Briskine for different things. The support team can use templates for replying to similar questions, while the sales team can use templates for outreach messages. These teams don’t need to share templates with each other, and have separate team members.

Switch Briskine teams from the browser toolbar

Sometimes it’s useful to be able to use templates from a different team than your own, especially if you’re juggling many roles.

The same goes if you’re working with different companies using Briskine. They each have their own team and templates that don’t need to be shared with each other.

Using our new multi-team feature, you can now use templates from different teams, using a single account.

If you’ve been invited to multiple teams, a team selector will show up in the browser popup and in the dashboard. You can use this selector to choose which team’s templates you want to use.

In the browser, press the B button in the browser toolbar on the top-right, to see the team selector.

Switch Briskine teams from the dashboard

In the dashboard, you’ll find it in the main menu, also on the top-right.

After you switch to the new team, you’ll see the templates from the new team show up.

More features related to team management are coming up in future. Follow our Twitter account @briskineapp for the latest updates.

Send emails from a different address using templates

You can now switch the email address you’re sending from when using a template.

When you have more than one email address set up in Gmail, you can choose which one you’re sending the current message from. You can now do this automatically by using a template.

You might have different email addresses set up in the same inbox for many roles like billing, recruiting, or support. With separate Briskine templates for any of these roles, you can also make sure you’re sending from the correct address. When inserting a billing-specific template, send it from your address.

Switch From address in Gmail

To set up the from address for the template, fill in the new From field in the Dashboard. You’ll find it by editing the template, under Show more fields.

Briskine Dashboard From field

In case you don’t have multiple email addresses set up already, you can follow the Gmail guide for sending from a different address or alias.

This feature is only available in Gmail for now. Please let us know if you’d like to use it on other email apps as well.

Briskine Bubble on Outlook and LinkedIn

The Briskine Bubble (also known as the floating B button, or quick-action button) is now visible on Outlook and LinkedIn!

Previously only available on Gmail, the bubble has received many improvements and can be used on more websites now. We’ve improved its positioning and tweaked its looks, so it stays out of your way when typing, but is still close by when you need your templates.

Briskine Bubble on

We also added right-to-left support, so the bubble is placed on the left side when the website you’re on is using a right-to-left script.

Briskine Bubble right-to-left support

We’re working on making the bubble available on as many websites as possible.

To stay up to date with the latest Briskine news, follow our new Twitter account @briskineapp.

Gorgias Templates is now Briskine

Gorgias Templates is now Briskine

We’re changing our name. From now on, Gorgias Templates is Briskine.

This change marks an important milestone in the work we’ve done so far, and the plans we have for the future. It renews our long-term commitment to the Briskine browser extension and app.

Gorgias Templates was started in 2015 by Alex Plugaru as an open-source Chrome extension. Since then, many other people have added their contribution to it. We’ve also added many useful features and made it available on all popular web browsers.

Meanwhile, Alex and Romain Lapeyre have focused their efforts on the Gorgias company and ecommerce helpdesk, helping merchants everywhere deliver exceptional customer service.

We do our best work when we’re focused on one thing, so with the name change, we’re bringing renewed focus to the extension. Briskine will be managed by Ionuț Colceriu, one of the original developers, and, in the coming months, we will be transitioning the app to a different company.

You will notice the new logo and design, but, other than that, nothing changes for you. Your data, and the way we handle it, stays the same and is just as safe.

We hope the new identity will grow on you.

Please visit our updated site at, and try out the extension. If you’re already a customer, thank you!

Template variables for LinkedIn Sales Navigator

Template variables are now supported on LinkedIn Sales Navigator.

Recruiters, human resources, and sales teams use Gorgias Templates with LinkedIn daily to increase their productivity. We’ve supported dynamic variables in templates on LinkedIn for messages, posts, and comments for a while. Since Sales Navigator is a separate app, we've had limited support for text fields there.

You can now use the {{from}}, {{to}}, or any other variables to insert names or other data automatically and speed up your workflow on Sales Navigator.

See the full list of dynamic variables that you can use in templates.