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News and tips from Briskine.

Gorgias Templates is now Briskine

Gorgias Templates is now Briskine

We’re changing our name. From now on, Gorgias Templates is Briskine.

This change marks an important milestone in the work we’ve done so far, and the plans we have for the future. It renews our long-term commitment to the Briskine browser extension and app.

Gorgias Templates was started in 2015 by Alex Plugaru as an open-source Chrome extension. Since then, many other people have added their contribution to it. We’ve also added many useful features and made it available on all popular web browsers.

Meanwhile, Alex and Romain Lapeyre have focused their efforts on the Gorgias company and ecommerce helpdesk, helping merchants everywhere deliver exceptional customer service.

We do our best work when we’re focused on one thing, so with the name change, we’re bringing renewed focus to the extension. Briskine will be managed by Ionuț Colceriu, one of the original developers, and, in the coming months, we will be transitioning the app to a different company.

You will notice the new logo and design, but, other than that, nothing changes for you. Your data, and the way we handle it, stays the same and is just as safe.

We hope the new identity will grow on you.

Please visit our updated site at briskine.com, and try out the extension. If you’re already a customer, thank you!

Template variables for LinkedIn Sales Navigator

Template variables are now supported on LinkedIn Sales Navigator.

Recruiters, human resources, and sales teams use Gorgias Templates with LinkedIn daily to increase their productivity. We’ve supported dynamic variables in templates on LinkedIn for messages, posts, and comments for a while. Since Sales Navigator is a separate app, we've had limited support for text fields there.

You can now use the {{from}}, {{to}}, or any other variables to insert names or other data automatically and speed up your workflow on Sales Navigator.

See the full list of dynamic variables that you can use in templates.

Gorgias Templates for Safari

Gorgias Templates is now available for Safari

We have great news for macOS users. Gorgias Templates is now available for Safari!

You can download Gorgias Templates from the App Store on your Mac and speed up writing all your emails and messages.

After you install the app and enable the extension in Safari ➝ Preferences, the familiar G button will show up in the Safari toolbar at the top.

Click the G button to allow the extension to run on the current website, or on all the websites you visit.

Gorgias Templates extension permissions

Once you’ve allowed the extension to run, you’ll be able to use all the features you’re used to. The G button in Gmail, the autocomplete dialog, template inserting with the Tab key and template synchronization will all work seamlessly.

If you already have an account, all of the templates you’ve used on other browsers are now also available on Safari.

Download on the Mac App Store

Keep your cursor in line when inserting templates

Here's a quick tip to help you insert snippets of text and avoid your cursor from jumping to the next line of text.

This will save you precious time and your keyboard will thank you for it.

Let's say you're sending the same email to several clients, but you want to give it a personal touch. Or, you often reply with the same information to customer questions and need a custom ending. We've got you covered.

Template showing a cursor hanging inline at the end of the text snippet

How it's done

Open the Gorgias Templates dashboard and follow these 3 steps:

  • Open a new or existing template.
  • Press the Source Code button in the rich text editor. Template editor Source Code button
  • Add style="display: inline-block" to the first div element in the template source code.

Add display: inline-block to the div element in the template source code

For example, if your initial template source code looks like:

<div>Template with inline cursor</div>

After you've added the extra code, it should look like:

<div style="display: inline-block">Template with inline cursor</div>

Protip

If your template has more than one paragraph, make sure to add style="display: inline-block" to the div of your last paragraph as well.

Gorgias Templates for Edge

Gorgias Templates is now available for Edge

Gorgias Templates is now available for Microsoft Edge!

Whether you’re using Edge for work, performance, or personal preference, you can now get the same powerful templates for email or messaging.

Just like with all the other browsers (Chrome, Firefox, Opera), you get the full set of features with Edge: keyboard shortcuts, easy template insert with the autocomplete dialog, support for almost any website, and synced templates across browsers.

Install Gorgias Templates from Edge Add-ons

Head over to Edge Add-ons to check out Gorgias Templates for Microsoft’s next-generation browser.